Diploma in Conflict Resolution and Negotiation

Diploma in Conflict Resolution and Negotiation,
Awarded by EduExcell

Qualification Overview

This qualification is designed to provide students with a comprehensive understanding of conflict resolution, equipping them with the fundamental theories, concepts, and practical skills necessary for effectively managing and resolving conflicts in diverse contexts. The curriculum emphasizes identifying the root causes of conflict, analyzing its dynamics, and applying various resolution techniques. Students will gain in-depth knowledge of the principles and practices of mediation and facilitation, focusing on developing the essential skills required to mediate conflicts and facilitate discussions effectively.

The qualification aims to cultivate a holistic approach to conflict management, integrating both theoretical and practical perspectives. Emphasis will be placed on ethical considerations, cultural sensitivity, and the importance of effective communication in resolving conflicts. By the end of the course, students will be well-prepared to handle conflicts professionally and constructively, contributing to harmonious and productive environments.

Learning Outcomes

Understand the basic theories and concepts of conflict resolution
Analyze the causes and dynamics of conflict in various contexts
Develop basic skills for conflict analysis and resolution
Understand the principles and frameworks of negotiation
Apply negotiation strategies in different scenarios
Evaluate the effectiveness of negotiation outcomes
Understand the role and process of mediation in conflict resolution
Develop skills for effective mediation and facilitation
Apply mediation and facilitation techniques in practice

Entry Requirements

Learners who possess Qualifications at Level 2 and/or;
Learners who have work experience in a business environment and demonstrate ambition with clear career goals;
Learners who possess a level 3 qualification in another discipline and want to develop their careers in business management.

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Study mode

Offline

Duration

12 Month

Credits

120 Credits

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