At Quantum University College (QE-Group), we are committed to providing clear and transparent information regarding our refund policies. This Refund Policy outlines the terms and conditions under which refunds are provided for fees paid by students, ensuring clarity and fairness.
The following fees are non-refundable under any circumstances:
The tuition fee is refundable under specific conditions, as outlined below:
a) Visa Refusal: If your student visa application is refused, you are entitled to a refund of the tuition fee, subject to the submission of an official visa refusal letter from the relevant embassy or consulate.
b) Withdrawal Before Course Commencement: If you withdraw from the course before the official commencement date, you may be eligible for a partial refund of the tuition fee, depending on the timing of the withdrawal.
c) Withdrawal After Course
Refunds may be considered under exceptional circumstances, such as medical emergencies, on a case-by-case basis. However, supporting documentation, such as a medical certificate, will be required, and administrative charges may apply.
To request a refund, please follow these steps:
Refunds will be processed using the same payment method originally used for fee payment unless agreed otherwise.
The student is responsible for providing accurate payment details for the refund. Any third-party charges incurred during the transfer (e.g., bank fees) will be deducted from the refund amount.
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